Have a question? Comment? We’re here to help.

If you have a question regarding a product, missing parts or have a warranty request, please contact us at customerservice@synergyod.com. An agent will respond to your request within 24 hours during normal business hours Monday-Friday.

Please include the following;

Subject Line: (Brand of product inquiring about)
Model # of Product:
Telephone #:
Mailing Address: (If requesting parts or warranty replacement)
Complete details on your question or product issue.

Please attach a copy of your purchase receipt and pictures of the product to help expedite your request.

*Please do not send credit card information through email correspondence if purchasing parts.  You will be contacted by phone to complete your order.

Call Us

(630) 552-3111
Plano Synergy Customer Care Reps are available weekdays from 8am to 4:30pm (CT).

Mail Us

Plano Synergy
431 E. South St.
Plano, IL 60545

Also, find your nearest retail store for helpful, informative advice and assistance.