Have a question? Comment? We’re here to help.
If you have a question regarding a product, missing parts or have a warranty request, please contact us at firstname.lastname@example.org. An agent will respond to your request within 24 hours during normal business hours Monday-Friday.
Please include the following;
Subject Line: (Brand of product inquiring about)
Model # of Product:
Mailing Address: (If requesting parts or warranty replacement)
Complete details on your question or product issue.
Please attach a copy of your purchase receipt and pictures of the product to help expedite your request.
*Please do not send credit card information through email correspondence if purchasing parts. You will be contacted by phone to complete your order.
Plano Synergy Customer Care Reps are available weekdays from 8am to 4:30pm (CT).
431 E. South St.
Plano, IL 60545
Also, find your nearest retail store for helpful, informative advice and assistance.